24/7 Emergency Service
Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
Once our IICRC certified Technicians arrive at your home or place of business for your water damage restoration, we begin with a detailed and thorough inspection of your property. At this stage of the restoration process we are trying to determine the depth of damage so that we may work up a drying plan in order to start the drying process in efficient manner. SERVPRO of Plano has many tools in our "tool belt" to help our technicians complete an accurate scope and drying plan to help you better understand what will be happening at your property over the next several days of the drying process.
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture
