What our Customers say...

Water Damage Testimonials


I would like to thank SERVPRO of Plano for their excellent response to my flood. They came quickly and solved the problem. I really want to thank Jimmy Ramirez for his knowledge and work. He was a huge help! Also wish to thank Haley in the office for her help. I highly recommend this company!

I went to Google to find which SERVPRO had the most stars and the Plano location had 5 stars for them so I decided to try them out.

Well they have lived up to their % star rating. Jimmy the lead tech was great! He was detailed, organized, engaging, thorough and provided great customer service. I would recommend SERVPRO and if you get Jimmy it would be a blessing for you. Thanks.

Thank you Patricia for the great review!

Pleased with the service Andrew and his team provided. Tough job done well, thanks much guys!

Highly recommend for any water or fire damage, very professional and courteous. I had them out when my kitchen sink flooded my entire house.

Wesley answered all of my questions from start to finish.

Ryan Jackson reviewed your business on google.com     


Great company if you have any fire or water damage call them. You will be pleased.

Thank you to your Technicians

SERVPRO of Sherman helped me when a pipe in my daughter's wall burst. They were able to get to my house within an hour after I called! This was my husbands first claim so we had a ton of questions and SERVPRO was able to answer them all! Brandon kept in contact with us throughout the whole process and really made us feel like a lifeline was at the tip of our fingers. After they dried my daughters room they came back for a carpet cleaning, which took no time at all. Something I really appreciated was how neat and clean they keep their job site. I'd recommend SERVPRO if Sherman to anyone!

We just hired SERVPRO of Plano for restoration of or master closet which got damaged due to water leakage from the toilet. They sent out Tyler Duke. We are extremely happy with his work . He is knowledgeable, professional and is helping us resolve the issues. We will recommend him to anyone in a heartbeat.

SERVPRO of Plano is one of the most efficient and effective restoration companies, and I would recommend them to anyone. Not only did the company itself provide a very smooth service, but the employees of the company were outstanding. Brandon was a very clear communicator and a hard worker, and having been a tenant of the affected home, he made me feel assured that everything would be taken cared of quickly and properly - which it was. I've had prior experiences with water damages that turned to mold because of a different companies poor remediation job! When in doubt, give SERVPRO Plano a call!


We had a Water Event at my home and Tyler came ASAP to help pull up the flooring and access the damage. Knowing that this wasn't a claim for the insurance company, he guided me to mitigate the damage and save a lot of heartache! He is a great representative of SERVPRO! I highly recommend this company!

Great job guys!

This crew was Prompt and Courteous they did a Great Job

I came home to my home totally flooded last week and did not know what to do! I had placed a call to my insurance company who had refereed me to SERVPRO of Plano I have to say that I would highly recommend Tim Odom.  Tim has been super helpful and professional. Tim explains the entire process and was great at coordinating with the plumber and he has gone above and beyond to make this process less stressful and very helpful answering my questions.

We were really just very pleased with everyone/everything. SERVPRO was the BEST part of the ordeal!

Jorge was Awesome! Professional and Outstanding response.

I had SERVPRO out to clean up water from a broken pipe.  This crew was great! they vacuumed it up and put fans to dry it out.  Yes I will call these guys out anytime I find myself in need.

I just want to express my appreciation of you and your company, SERVPRO. Recently our client, John Holden, benefited from SERVPRO's patience and professionalism. He had a severe water loss and was overwhelmed with the claim process until your team was able to explain the process to him. The timely follow up was up to your best expectations. 

John's story is an example of terrific service we have experienced over the years. Y'all are always accessible and responsive. 

Thanks again for all you do!

The crew was very professional and efficient. We appreciate how quickly and completely the job was done.

My husband and I experienced a pipe break with subsequent major flood damage to our home. After the fire department and emergency plumber arrived, SERVPRO was promptly on the spot with a wonderful team of fellows that proceeded to work long days over the next week to get our home dried out. Adam, the team foreman, was professional, courteous, and helped us understand what was going to happen next. I usually don't write reviews, but he and his team stood out and deserve to given high praise.

The SERVPRO members, headed by Mark Gonzales, did a wonderful job in dealing with our very stressful water damage situation. Mark and his team were always calm and courteous and explained exactly what they were doing and why they were doing it. They answered all of our questions and were always very professional. I am very impressed with them as individuals and with their work. I would recommend SERVPRO to anyone in need of their recovery and restoration services.

Adam was fabulous with everything, very professional and took great care of everything.