What our Customers say...

Fire Damage Testimonials

Our fitness studio was forced to shut down as a result of the neighboring restaurant catching fire.  We had water damage and smoke odor that needed to be cleared in order for us to reopen. it was a stressful situation and the SERVPRO of Plano helped ease my concerns.

Honestly, the customer service I had received from the team (including, but not limited to JB, Lisa, John, Jimmy, Broadrick,and Andrew) is the best I've experienced in quite a while. We were able to open in a few days and my customers noted they could not smell anything when we opened back for business. I would recommend them to anyone dealing with a stressful mess. They will not only clean it up, but keep you from losing your mind as well.

After a lightning strike and subsequent fire/smoke/water/electrical damage to my house, SERVPRO was the shining star in my universe. Lisa and her team were on site the next morning to start packing and moving everything out and remediating damage. Six months later, everything was returned (cleaned!) in perfect condition and unpacked for me. The entire experience was so seamless, it was almost surreal. I would like to specifically recognize Broderick and Greg for all of their above-and-beyond assistance as well as China, Lupe, Zack, and Genois for all their tireless work to make my return home such a pleasure. Lisa was a rock of stability for me. Terry and Maricella were also part of this fabulous team and many others as well. I can't thank you all enough.

Certificate with all 10's!

Thank you fire crew members.

Good Work! Good Team!

Continue your impeccable service!

Lisa Assured my fear and Iam Thankful for her knowledge and ability to support our family needs!

I want to give a huge THANK YOU ! to the SERVPRO crew who came out to address my small kitchen fire. Being this close to the Holiday I was terrified my house would still smell awful by the time family got here.  These guys know what they are doing very professional and caring. There is no smell what so ever.

I had the pleasure of working with the fire crew at this SERVPRO. Brodrick was our lead guy he was the BEST ever. This crew we felt took really good care of our belongings after our house fire.

Dear Mr Beres,

I wanted to write you a letter to tell you how impressed I was with your company.  The team that you sent out for our fire loss was amazing!  They did were professional, Friendly and did a wonderful job!  Thank you for making this process so easy for us. I will be happy to be a reference if you ever need one.  Thanks again for a job well done.  

Very professional group. They delivered what they promised.

Keep the same quality team members, Great Job, Great Team!

I felt that John Beres was especially helpful and polite throughout the entire problem with our motorhome. I am extremely pleased with the outcome of the work of the people at SERVPRO and would recommend them to anyone who needs service.