What to look for when hiring a flood restoration service?

11/16/2022 (Permalink)

Blog Summary: SERVPRO® of Central & West Plano shares what to look for when hiring a flood restoration service.

Flooding is common in the United States and a costly threat to businesses and homes. Hurricanes, tropical storms, thunderstorms, heavy rains, and snow come to mind as sources of flood damage. However, flooding can occur due to clogged or overloaded sewer and drainage systems, changes in urbanization, and dam failures. A home can also be flooded by a leaky roof or faulty plumbing.

If clean water results in flood damage, homeowners may be able to handle it if the flood damage is minimal. However, in most cases, flood damage is adequately managed by professional flood restoration services. SERVPRO of Central & West Plano is a storm damage specialist that provides flood damage repair services in Deerfield, Texas, and surrounding areas. This company has the advantage of being a local company with access to national resources across the country. In this article, SERVPRO of Central & West Plano shares some tips for choosing the right flood restoration service.

Factors to consider when choosing flood restoration services

1. Experience verification

Flood restoration professionals with experience in flood restoration are able to come up with quick and cost-effective solutions. Experienced technicians and companies that have been in the industry for a long time are likely to be more reliable. SERVPRO is a cleaning and restoration brand founded in 1967. They provide all new franchise owners with Initial Franchise Training, which helps them share knowledge gained from years of experience in the restoration industry.

2. Check if flood restoration services are insured

It is safe to check that the company offers workers’ compensation and general liability. Before hiring a company, it's helpful to review its policies in case of accidents or other issues. Professional water damage restoration contractors typically have safety protocols in place and take necessary precautions during their work.

3. Training and certification

Ideally, flood restoration technicians should be certified and licensed. Certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) is something that must be included on the must-have list when hiring a water damage repair professional. Personnel at SERVPRO of Central and West Plano study IICRC standards and best practices. They can pursue self-paced voluntary programs. A certificate is awarded upon completion of the course and exam. SERVPRO of Central and West Plano employees can also complete web-based training to keep franchise employees up-to-date on industry standards and maintain professional quality.

4. Availability

Flood damage can occur suddenly and without warning. Natural disasters can cause flooding in multiple places in the area simultaneously. Time is of the essence when remediating water damage, as delays lead to worsening damage and secondary water damage. Therefore, it is important to choose a flood restoration service with sufficient resources that can access the affected area swiftly to deal with flood damage. SERVPRO of Central & West Plano is a local company providing rapid flood cleanup services in Deerfield, Texas. There are also resources accessible from the franchise's extensive network. SERVPRO's Disaster Recovery Teams are strategically located throughout the country. SERVPRO of Central & West Plano responds quickly to disasters of all sizes.

5. Reputation

Experienced and quality service companies satisfy their customers. The company can provide potential customers of flood restoration services with contacts for satisfied customers who are willing to share feedback. The company websites and online sites like Yelp are also helpful in getting information on what others think of the company. Friends or neighbors in the area who have recently used flood restoration services can also share information on reliable flood restoration services. 

SERVPRO of Central & West Plano provides flood restoration services and other services in Deerfield, TX, and nearby areas. Their highly trained storm damage restoration technicians have advanced training, expertise, and experience that they utilize to restore homes to a preloss condition. To get flood restoration services in Deerfield, TX, contact SERVPRO of Central & West Plano via email at dshaw@SERVPROheb.com or call (945) 348-5804.